Security and Data Protection
Information we obtain from our customers enables us to improve the products/services and website that we offer. However, we take the privacy of your information very seriously and will comply with all UK data protection laws in collecting, storing and using this information.
Using this website, contacting us or purchasing tours/services from us, both online or over the telephone, may involve giving us certain information about yourself, including your name and address, telephone numbers, e-mail address and credit/debit card details.
Any information that we receive from you, either by website, post, fax or telephone, or by any other means, will be stored by us on our in-house database and we will take all reasonable care to keep your personal data secure and to prevent any unauthorised use.
It is intended that by providing information about yourself to us you consent to its use for the above purposes. Other than as required by law or in the prevention of fraud, we will not pass information we hold about you to any other organisation (except subsidiaries, parent companies or associated companies), but it is intended that any consent given above will benefit any purchaser of our business.
The Company is a registered Data Controller in accordance with the Data Protection Act 1988. We process your personal data in accordance with the Act.
If you do not want us to use this information in the above way please contact our customer services department at +44(0)870 803 1316
Privacy & cookies
Cookies are files designed to hold small amounts of data, which are stored on a computer. This data is used to track information about your visits to and between sites.
Cookies have been around for years and are very common. You may well have cookies enabled on this computer now. Don’t panic. Cookies don’t harm your computer and BetsValueTours does not store any personally identifiable data, such as credit card details, in the cookies that we create. We use the cookies to store encrypted data in order to make your visit to our site run more smoothly.
Using the information they contain, cookies enable us to determine the sorts of things that you might be interested in. As well as helping to automatically tailor your site experience in a more accurate way, cookies also help us to identify and fix any errors you may encounter.
Some cookies are essential for the correct working of the shopping basket and checkout. When you place an order with us, certain cookies are required for your transaction to go through and your order to be registered.
BestValueTours does have relationships with other suppliers which are selected very carefully and constantly monitored. These suppliers may set their own cookies during your visit to show you different products or services based on what you seem to be looking for.
We’re telling you all of this because of a recent change to EU Legislation that affects all European websites and because we want to be clear and upfront with you regarding your privacy when you use our site. It’s very important to us that you feel you can trust and rely on us. In addition, we are also developing a number of other cookie and privacy-related improvements to our site.
Our cookies do not store details such as your name, address, telephone number or payment information. The cookies are simply used to record the areas of the site that you visit and for how long. This helps us to monitor the usability of our website and to improve its quality. If you would like to block, restrict or delete cookies from our site, you can use your browser to do so. Each browser is different, so you may need to refer to the 'Help' section of your browser to find out how to alter your cookie preferences.