2012 Customer Feedback

"The team at BestValueTours are all a pleasure to deal with, they provide a prompt and efficient service and from a budget holders perspective provide us with cost effective travel – we are delighted to be able to offer the opportunity to support such a worthy business.” Mike and Barb, Ohio - October 2012

"My travel arrangements could not have been in safer hands for the last 2 years. Always efficient, always helpful. I am so glad that I found them.” US Travel Agent - October 2012

"You have done an outstanding job and deserve to be recognized. I have recommended you and your agency" Sandra and family - September 2012

"Thanks so much again for all your help and support for the tour. It’s so nice when you have someone who is so easy to contact and can answer any questions and gets things sorted quickly." Casey, Toronto - August 2012

"Thank you for your prompt and thorough response. Very professional and much appreciated. I will return to your site for future London inquiries" David. G - September 2012

“The holidays for both service users and staff, from enquiry to booking, have always been efficient, value for money and service user orientated. The 24-hour service is nothing but the best..especially when you get lost! We have used BestValueTours for a number of years now to book our service user holidays and all of the staff have been extremely helpful and considerate, and nothing has ever been too much trouble.” Jennifer and Bob, Israel - August 2012

"Wow. A better and easier website that I have never seen before. Unbelievable" Mrs. G - March 2012

“BestValueTours have been handling our international business travel arrangements for several years and I cannot recommend their service highly enough. Professional, efficient and always prepared to go the extra mile to get the job “ President, ACM - August 2012

"Our vacation was absolutely fantastic! I cannot say enough good things about your knowledge, professionalism and help. BVT - made it all so easy!  I cannot thank you enough for your help and knowledge about the tours we booked.  It truly was a positive experience working with you and should the good fortune of another trip come my way, you'll be the first I call." Lucy, Christchurch NZ - July 2012

"I just wanted to let you know that Paula is wonderful! She has been so patient and informative when it comes to planning my U.K tour! This is my first experience with a British travel agent, and won't be my last thanks to Paula! She is a great asset to your company, and she has made my search for the perfect U.K trip a simple one! I cannot thank her enough for all that she has done for me! Thanks again! Keep up the good work!" Sharon.P - Jan 2012

"Thank you for making this a great experience for us. We plan on using BVT for our future family vacations." Shelly family - September 2012

"Thank you very much for your assistance. My friend who recommended your service was correct, it was pain free" Simone - July 2012

"Thank you so much for your help and extreme kindness! You have made my booking of Edinburgh journey seamless!" George.S - August 2012

"Great service. Fully satisifed. I always use your service when booking tours and tickets for the London area" Stephan. Germany - September 2012

"BestValueTours.co.uk answered all my prayers when booking a 3 weeks trip to London!" AN. - January 2012

"Thanks so much for your useful help. The service that the Best Value staff give is impressive. Thanks so much!"  Sheila and Mike - March 2012

"You truly have a superb sightseeing website, and now I see that your customer service merits high praise as well" H.D - Devember 2011

"Thanking you so very much. Your service is fabulous!!! I will certainly use BVT again for our tour bookings and recommend to family and friends. The Googins - Novermber 2011

"Thanks a again. I was particularly impressed with receiving a phone call from you on only a few hours after sending the e-mail - that is real customer service. And I can assure you that bestvaluetours.o.uk will be my preferred site for booking sightseeing tours from now on." Philip and Katey - Maine - September 2012

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