All timings shown on this website are for your guidance only—a confirmed schedule will be supplied with your travel documents.
Please ensure you bring your travel documents on the day of your journey.
If booking up to eight (8) weeks prior to departure, a non-refundable 15% deposit is required to secure your seats.
Payment is required in full if you are booking within eight (8) weeks of travel.
Due to the antique nature of steam locomotion, occasionally the engines can fail. Should this occur, we reserve the right to exchange the locomotive for a diesel engine. Guests will be reimbursed the difference of a standard excursion.
Our Best Available rate is subject to availability at time of booking, it is not applicable for parties of 12 or more. Please contact us for group pricing.
Routes, Schedules and Timings
Departs: 09.40am London Victoria Station
Arrives: 20.00pm London Victoria Station
Please note that our trains operate within the constraints of the rail network. All details shown initially on your confirmation are for guidance only. Your travel documentation including your full itinerary and confirmed timings will be sent to you five to seven days prior to departure. Please arrive 20 minutes before departure time.
Smart casual wear (but not jeans or trainers) is appropriate. For Belmond British Pullman dinner departures, more formal wear is customary. A jacket and a tie for men is required at Royal Ascot and other race excursions. For outdoor events, please wear practical clothing, appropriate for the weather conditions.
Your fare includes table d’hôte meals on the journey. Menus are subject to seasonal change. If you have any special dietary requirements, make sure to advise us when booking and we will do our best to comply. We are, however, unable to provide meals requiring strict religious observance in their preparation.
Due to European regulations banning smoking on trains, we operate a no smoking policy aboard the Belmond British Pullman and Belmond Northern Belle.
Mobile Phones and handheld Devices
Out of consideration for your fellow passengers, please turn off mobile phones and handheld devices whilst in your carriage.
The company recommends that you and your party purchase adequate travel insurance for your trip, including cover for loss of deposits and/or other costs that you might incur if you cancel your reservation. We cannot be held responsible for any losses of this kind.
We regret that our carriages cannot be boarded in wheelchairs. However, our staff are available to assist any passengers to their seats and folding wheelchairs can be stored in the vestibules. Some excursions are more suitable for disabled travellers than others. Please ask for details.
Belmond British Pullman Carriage Information
At any given time, we operate between eight and 11 passenger carriages. There are four different styles of Pullman carriage, seating between 20 and 26 passengers with various seating combinations made up of tables for one, two, three and coupes (private compartments) seating four.
At busy times, parties of two may be seated sharing a coupe with another party of two. Parties larger than four will be seated at a combination of tables—please speak to our reservations office for further information.
Will the tour pick-up from my hotel?
Not unless you are staying at a hotel that is a designated pick-up (you will see options for these before you pay). This is because of Government actions to help prevent pollution, no tour operators have been allowed to make individual hotel pick-ups since 1st April 2017.
Are there toilets on the coaches?
Some coaches have toilets, some do not, but on all tours there are regular comfort stops of no longer than 2 hours apart, plus all places visited have toilets on site.
Will we have time for a full lunch stop whilst on tour?
Unless you book a tour that includes a specific lunch stop then no. Most tours are targeted at seeing as much as possible in one day and do not have time for a full stop. There are options to buy food and snacks at all sites visited, but these can be expensive and most people prefer to bring food and drink with them. Supermarkets, e.g. Tesco Express offer excellent and great value, pre-prepared food that is ideal for this. Here is a store finder link.
Will the tour return to for example London at the time stated or can it be late?
Most tours return at the expected time, but this is always subject to traffic and it is possible there could be a delay and so it is always wise to allow plenty of spare time if you are planning on booking theatre shows, trains or flights etc. after your tour.
What clothes should I wear?
It is always wise to check the weather forecast before setting out. It is good to plan in case of rain, with perhaps a shower coat and umbrella. There will likely be quite a bit of walking on tours and comfy shoes are a must and if any of the tour is on grass e.g. Stonehenge Inner Circle tours then waterproof shoes are sensible. It is often colder out of London than in London particularly if windy and a jumper or fleece in summer are wise and a warm coat in winter.
If visiting London how much time will it take to see all the main sites, will we have time for more than one out of London tour if we only have a week? How long in advance should I book tours?
It is a common mistake that people think it may take six days to see London and only allow a day for out of London tours. However there is so much to see out of London that four days to go out of London will be an amazing experience to see maybe all these locations, Dover, Canterbury, Leeds Castle, Hampton Court, Windsor, Winchester, Glastonbury, Stonehenge, Avebury, Bath, Stratford, Oxford and Warwick.
There are excellent day tours of London that see all of the main attractions in one day and then perhaps allow a further two days to see the Making of Harry Potter Warner Bros. Tour and other London attractions not included on the main tours and do not forget to book your show/theatre tickets well in advance too.
These are all very popular tours, most sell out well in advance and it is wise to book your tours, theatre and attractions several months in advance and you will find good planning in advance will optimise your holiday.
Is it better value to tour sites of London and out of London sites on our own, perhaps hiring a car?
No, fixed tours of both London and out of London are much better value than visiting sites individually and you will find going individually entrance costs alone will add up to more than the fixed tours, even before you factor in travel costs.
Do tours pick-up from any of the London airports?
Sorry no tours depart or return from any UK airports. There are however excellent rapid express trains for example the Heathrow Express.
Can you help me find a discounted best value hotel? Plus theatre/shows and other attractions?
Yes we certainly can and here are some useful links.
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